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DRTrack Users API

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The DRTrack Users API is a RESTful service for managing DRTrack users and user access across multiple branches. It supports adding new users, modifying existing user details and permissions, and deleting users as needed.

Authentication

Authentication relies on JSON Web Tokens (JWT). Follow the instructions below to retrieve the JWT token, which can then be used to access all of this API’s endpoints.

The URL for the Access Token API is (APIPath):

https://<server_name>/api/v1.0/auth

The server name is your company’s unique url for accessing DRTrack. (e.g., christrucking.dev.appiantesting.com)

Authentication request

To obtain an authentication token, you must use the HTTP GET method.

Headers

You must include these fields in the request header:

Field Description Data type
username The name created by your DRTrack admin when opening the web service account.
string
password The password created by your DRTrack admin when opening the web service account.
string
appName This is a placeholder that can be any string, usually the company name.
string

Sample Authentication Request

{
  "description": "This is a representation of the request. In your client, make a GET request to the URL and provide username, password, and appName as HTTP headers.",
  "request": {
    "method": "GET",
    "url": "https://<server_name>/api/v1.0/auth",
    "headers": {
      "username": "user1",
      "password": "password",
      "appName": "app1"
    }
  }
}

Sample Authentication Response

The general form of the response body is:

{
    "AuthenticationToken": "<authToken>",
    "Status": "<status>"
}
Field Description Data type
AuthenticationToken The authToken that can subsequently be used in the HTTP request header of DRTrack User API endpoints.
string
Status The HTTP status code of the token request
string

Endpoints

GET /users

Get all users across all branches in your DRTrack site.

Resource URL

https://<server_name>/api/v1.0/users

The server name is your company’s unique url for accessing DRTrack. (e.g., christrucking.dev.appiantesting.com)

Headers

You must include this line in the request header:

  Authtoken: {authentication token returned by your GET authentication call}

Request

No request body JSON is required.

Sample Response

Returns a JSON object listing all users across all branches in your DRTrack site.

[
  {
    "key": 4002,
    "userID": "dwalker",
    "firstName": "David",
    "lastName": "Walker",
    "email": "David_Walker@company.com",
    "encrypted": 1,
    "tokenExpires": 0
  },
  {
    "key": 701,
    "userID": "nwilliams",
    "firstName": "Nick",
    "lastName": "Williams",
    "email": "Nick_Williams@company.com",
    "encrypted": 1,
    "tokenExpires": 0
  }
]

PUT /users/sync

Add, modify, or delete specific users in your DRTrack site.

Resource URL

https://<server_name>/api/v1.0/users/sync

The server name is your company’s unique url for accessing DRTrack. (e.g., christrucking.dev.appiantesting.com)

Headers

You must include this line in the request header:

  Authtoken: {authentication token returned by your GET authentication call}

Request Body

The general form of a Sync Users object is:

[
    {
            "method" : "ADD",
            "branchIds" : "101|102",
            "firstName": "John",
            "lastName": "Doe",
            "userLoginId": "jdoe",
            "userGroup": "Admin"
    },
    {
            "method" : "MODIFY",
            "branchIds" : "103",
            "firstName": "Jane",
            "lastName": "Smith",
            "userLoginId": "jsmith",
            "userGroup": "User"
    },
    {
            "method" : "DELETE",
            "branchIds" : "104",
            "firstName": "Bob",
            "lastName": "Brown",
            "userLoginId": "bbrown",
            "userGroup": "Guest"
    }
]

Sync Users Fields

Field Description Data type
method The method to be called: ADD, MODIFY, or DELETE
string
branchIds Branches whose access will be modified; branches should be separated with a pipe (|)
string
firstName Name to add/update user’s first name
string
lastName Name to add/update the user’s last name
string
email Email to add/update the user’s email
string
userPassword Password to add for a new user
string
userLoginId Login ID to add for a new user
string
groupId Group ID to add/update the user’s group ID
int
userGroup userGroup to add/update the user’s user group
string

Response

The API returns true if the sync operation was successful otherwise it returns false.

Last updated October 14, 2025.
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